FAQs

We offer trendy clothing. We also have stylish accessories and innovative gadgets. They blend fashion with usefulness.

We have a 30-day return policy. It applies to unused items with their original packaging and proof of sale. Contact info@kenzzy.com to start. Unauthorized returns are not accepted.

Damaged Items: Inspect upon delivery. Contact us immediately for defects or incorrect items.

Exceptions: You can't return perishables or custom products. Also, not for personal care, hazardous, or sale items. And not for gift cards.

Send the item back, and after that, make a new purchase.

EU Cooling Off: 14-day cancellation period for EU shipments. You must return the item unused in its original packaging and with the receipt.

We process approved refunds within 10 business days. Allow time for bank processing. Contact info@kenzzy.com if not received after 15 business days.

Questions? Email info@kenzzy.com for any return inquiries.